Retail Security & Surveillance

Security monitoring is essential for retail properties to deter theft, ensure customer and employee safety, and protect valuable assets around the clock.

Person Identified

Suspicious person observed near Fire Exit – Cam 6.

now
Monitoring Started

SOCX agent reviewing live footage from Main Entrance – Cam 2.

now
Alarm Disarmed

Security alarm disarmed at East Lobby – Cam 1.

now

Real-Time Retail Protection by Experts.
Backed by Advanced Technology.

Live Surveillance Monitoring

We monitor store entrances, aisles, stockrooms, and parking lots in real time to deter theft, monitor foot traffic, and catch suspicious behavior before it becomes a loss.

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24/7 Remote Response

Our U.S.-based operators are always on call, reviewing alerts and acting immediately when suspicious activity is detected.

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Smart Threat Detection

AI-powered analytics help identify shoplifting patterns, perimeter breaches, and unsafe activity. This reduces false alarms and ensures fast response when it matters most.

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Why Retailers Choose SOCX

Loss Prevention in Action

From theft to vandalism, our live monitoring helps stop incidents before they escalate. Merchandise, staff, and customers stay protected.

Built for Retail Environments

Whether you operate a single store or manage a national chain, our system scales with your business and integrates with your existing setup.

Eyes on Every Store

Every camera feed is actively monitored by trained professionals with AI support. You get real-time oversight across every location and every shift.

How It Works

SocX sets the industry standard with a blend of smart camera technology and live guard monitoring. Our AI-powered cameras detect criminals the moment they enter your property and connect to live guards via a secure network.

  • Motion
    Detection

  • AI Threat
    Analysis

  • Live
    Specialist
    Analysis

  • Guard
    Intervention

  • Law
    Enforcement
    Dispatch

Compliance & Certifications

Soc-X is a UL-Certified monitoring center, meaning our operations meet the highest industry standards for safety, reliability, and performance – ensuring your security is trusted, verified, and backed by rigorous compliance.

Why Our Clients
Trust SOC-X

A Comprehensive Security Package & Peace Of Mind

"The level of professionalism and responsiveness from the Soc-X team is unmatched. their live monitoring not only deterred a break-in, but law enforcement was alerted before we even knew there was a threat. Total peace of mind."
Operations Manager, National Retailer

Site Safety

"We've worked with other security companies before, but none delivered like Soc-X. the real-time video monitoring and fast response times have made a noticeable difference in keeping our job sites safe and compliant."
Construction Project Lead

Reduction in Threats

"Thanks to Soc-X, we were able to prevent thousands in theft and damages. The live monitoring center caught suspicious activity within seconds, and their coordination with law enforcement was seamless. It's a game changer."
Logistics Security Coordinator

We Needed Security And Fast

“We have paid more than $4 million per year the past two years to clean up all 54 sites, twice a week. The cameras are much cheaper and deter dumping from happening.”
Property Manager, Multi-Site Operation

Why Our Clients
Trust SOC-X

A Comprehensive Security Package & Peace Of Mind

"The level of professionalism and responsiveness from the Soc-X team is unmatched. their live monitoring not only deterred a break-in, but law enforcement was alerted before we even knew there was a threat. Total peace of mind."
Operations Manager, National Retailer

Site Safety

"We've worked with other security companies before, but none delivered like Soc-X. the real-time video monitoring and fast response times have made a noticeable difference in keeping our job sites safe and compliant."
Construction Project Lead

Reduction in Threats

"Thanks to Soc-X, we were able to prevent thousands in theft and damages. The live monitoring center caught suspicious activity within seconds, and their coordination with law enforcement was seamless. It's a game changer."
Logistics Security Coordinator

We Needed Security And Fast

“We have paid more than $4 million per year the past two years to clean up all 54 sites, twice a week. The cameras are much cheaper and deter dumping from happening.”
Property Manager, Multi-Site Operation

FAQ

Our surveillance monitoring works by connecting your cameras and security devices to the Soc-X Monitoring Center, where trained professionals watch live feeds. When motion, alarms, or unusual activity are detected, our team verifies the threat in real time and takes immediate action - issuing voice-down warnings, alerting site contact, or dispatching law enforcement when necessary. This proactive approach stops threats before they escalate and ensures rapid, accurate responses every time. Read more on our Surveillance Monitoring Page
High-end, enterprise-grade solutions with trained monitoring personnel verifying alerts - like at Soc-X, often bring false dispatch rates below 1-2%, since alerts are visually confirmed before action is taken. Read more on our Surveillance Monitoring Page
A threat is acted upon and escalated to law enforcement or emergency services only after it has been visually verified by a trained Soc-X monitoring agent. Here's how the process works:

1. Detection - A motion trigger, alarm event, or AI-based anomaly activates an alert.
2. Live Verification - The alert is immediately reviewed by our monitoring center via live video feed.
3. Voice-Dow Deterrent - If a threat is confirmed, a two-way audio warning is issued to deter intruders or stop escalation.
4. Escalation - If the threat continues or involves a criminal act, we contact local law enforcement.
5. Client Notification - Simultaneously, we alert the designated site contact or client representative. Read more on our Surveillance Monitoring Page
The process is fast and streamlined. In most cases, we can have a site fully onboarded and monitored within 24 to 72 hours - depending on equipment readiness and network access. Once your system is connected, our monitoring center immediately begins oversight, threat detection and response coordination. Read more on our Surveillance Monitoring Page
Our Dealer Model empowers partners to offer Soc-X Live Monitoring under their own brand, with full backed support, flexible pricing, and recurring revenue opportunities. Read more on our Surveillance Monitoring Page
Motion Detected

Rear Entrance – 7:42:31 AM

Access Alert

Main Gate – Reviewed by Operator – 7:43:01 AM

Incident Flagged

Camera 04 – 1st Floor – 7:44:19 AM

Security At Your Fingertips

Keep track of your live feeds, security detail and alarms from your phone

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